If it has been stopped for any reason, try starting the service to see if that fixes the issue.Ģ) If step 1 does not fix the issue, security software such as antivirus or the firewall may be getting in the way, or they may have removed vital files. HASP Error 33 means that the HASP license manager is not running, or the dongle driver has been blocked or deleted.ġ) Check the status of the HASP license manager service (hasplms) in Windows Task Manager. "Unable to access HASP SRM Run-Time Environment (H0033)" Intella will only run via a RDP or terminal session with the dongle in place. This error code may be triggered because you are trying to use Intella via a remote desktop connection. "Terminal services detected, cannot run without a dongle (H0027)" EnCase, Smart Mount) and reinstall Intella. Please close down all HASP related programs (i.e. This error code might be caused by other HASP dongle protected programs. Below you'll find a list of the errors which have been reported to us, together with the solutions for these errors. You may receive a HASP related error during the Intella installation process.
Troubleshooting sections for each category are below the flowchart. Below is a flowchart to help identify which category your issue applies to.
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